Cart is emptyFrents Pte Ltd (“Frents”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data through your interaction with our website, mobile app, and services.
We may update this policy periodically to remain aligned with legal developments or operational requirements. For more on the PDPA, please refer to the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.
1. Personal Data We Collect
“Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data, or from that data and other information that we have or are likely to have access to.
This may include (but is not limited to):
– Full name, NRIC/FIN/passport number
– Date of birth, nationality
– Mobile number, personal email address, home address
– Photograph, video, fingerprint, or other biometric data
– Driving licence details
– Emergency contact information
2. Consent and Purpose of Collection
By interacting with Frents, you consent to our collection, use, and disclosure of your personal data for purposes reasonably required for our business operations, including:
– Processing rental bookings and verifying identity
– Communicating with you regarding your bookings or inquiries
– Processing payments, refunds, or security deposits
– Compliance with legal, regulatory, or insurance obligations
– Marketing and promotional communication (with your consent)
– Customer service improvement and operational analytics
3. Use of Personal Data to Contact You
We may contact you via:
– Telephone or mobile call
– SMS or messaging platforms (e.g., WhatsApp)
– Email or postal mail
4. Accuracy and Responsibility
You are responsible for ensuring that all personal data submitted to us is accurate, complete, and up to date. Failure to provide accurate information may result in delays or limitations in our services.
5. Protection of Your Personal Data
While no digital transmission can be guaranteed to be 100% secure, we implement industry-standard safeguards, including:
– Secure servers and firewalls
– Access controls and encryption
– Regular internal audits and reviews
6. Retention of Personal Data
We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by business or legal obligations.
7. Transfer of Data Outside Singapore
If your data is transferred outside Singapore, we will ensure that the receiving entity offers a standard of protection comparable to the PDPA.
8. Access, Correction, and Withdrawal of Consent
To:
– Access your personal data
– Make corrections to your data
– Withdraw consent for data use or disclosure
Please contact our Data Protection Officer (see Section 9).
9. Contact Us
For questions, feedback, or data protection requests:
Data Protection Officer
Frents Pte Ltd
1 Corporation Drive, Revv #02-08, Singapore 619775
Email: frents7088@gmail.com
Phone/WhatsApp: +65 8282 8083